07-09-2025, 12:43 PM
Installing WHMCS Secure Credentials is very simple. The following steps will guide you through the process:
1) Upload the entire folder to your website - if you experience problems, try uploading in binary mode. However, do not upload the “upload” folder, just the files inside it!
2) Login to admin area, go to Configuration > System Settings > ADDON MODULES
3) In the addon modules page, you will see the WHMCS Secure Credentials. Click activate, then click configure to see the options
4) Check the Full Administrator box in the Access Control, then click Save Changes
5) You can access your module at 'Addons' → ' WHMCS Secure Credentials'
Configure Auto_Reply Cron
So that the ticket updater posts updates to tickets, configure the below cronjob to run every minute or five minutes. The cron command below assumes you are using cPanel with Easy Apache and PHP 8.1. The path to the cron file is /modules/addons/tickets_credentials/autoreply_cron.php for other environments.
cPanel - PHP 8.1
CloudLinux - ALT PHP 8.1
1) Upload the entire folder to your website - if you experience problems, try uploading in binary mode. However, do not upload the “upload” folder, just the files inside it!
2) Login to admin area, go to Configuration > System Settings > ADDON MODULES
3) In the addon modules page, you will see the WHMCS Secure Credentials. Click activate, then click configure to see the options
4) Check the Full Administrator box in the Access Control, then click Save Changes
5) You can access your module at 'Addons' → ' WHMCS Secure Credentials'
Configure Auto_Reply Cron
So that the ticket updater posts updates to tickets, configure the below cronjob to run every minute or five minutes. The cron command below assumes you are using cPanel with Easy Apache and PHP 8.1. The path to the cron file is /modules/addons/tickets_credentials/autoreply_cron.php for other environments.
cPanel - PHP 8.1
Quote:/opt/cpanel/ea-php81/root/usr/bin/php -q /home/CPANEL_USER_NAME/public_html/modules/addons/tickets_credentials/autoreply_cron.php >/dev/null 2>&1
CloudLinux - ALT PHP 8.1
Quote:/opt/alt/php81/usr/bin/php -q /home/USERNAME/public_html/modules/addons/tickets_credentials/autoreply_cron.php >/dev/null 2>&1
Gabriel
Technical Analyst I
WHMCS Services
Technical Analyst I
WHMCS Services